Legal texts

“Hotel Aliron” is deeply committed to compliance with Spanish and European regulations on the protection of personal data, and guarantees full compliance with the obligations set forth, as well as the implementation of the security measures provided in the General Regulation of Data Protection (RGPD) (EU) 2016/679, of April 27, and in Organic Law 3/2018, of December 5, on the Protection of Personal Data and guarantee of digital rights (LOPD and GDD, hereinafter LOPD).

In accordance with these regulations, we inform you that the use of our website may require that certain personal data be provided through registration or contact forms, or by sending emails, and that these will be processed by “Hotel Aliron”, Responsible for the treatment, whose data are:

– Company Name: Finca Nassau, S.L.
– CIF: B52555885
– Registered Office: C/ San Paulino, 17, 33204, Gijón, Asturias, España
– Telephone: 639 856 651
– Email: info@alironhotel.com

I. Collection and processing of personal data

A personal data is any information related to a person: name, email, address, telephone, NIF/NIE… Additionally, when a User visits our website, certain information is automatically stored for technical reasons, such as the IP address assigned by your Internet access provider.

“Hotel Aliron”, as Responsible for the Treatment, has the duty to inform the Users of its website about the collection of personal data that can be carried out, either by sending an email or by filling in the forms included on the website.

Only the precise data will be obtained to be able to perform the contracted service, or to be able to adequately respond to the request for information made by the User. The data collected is identifying and corresponds to a reasonable minimum to be able to carry out the activity carried out. In particular, specially protected data is not collected at any time. In no case will a different use of the data be made than the purpose for which they have been collected.

– Contact/Email forms

Purpose: Respond to your request for information made through our contact form(s). Legitimation: The legal basis that legitimizes this treatment is the User’s consent, which may be revoked at any time. Transfer of data: Personal data will be processed through servers managed by Ionos, which will be considered the Data Processor.

– Mailing list registration forms (newsletter)

Purpose: Sending communications, some of them commercial, of interest to the Users according to the theme of the blog. As established by the LSSICE, “Hotel Aliron” undertakes not to send commercial communications without identifying them as such. For these purposes, the information sent to customers for the maintenance of the existing contractual relationship, if any, will not be considered as commercial communication. Legitimation: The legal basis that legitimizes this treatment is the User’s consent, which may be revoked at any time. Transfer of data: Personal data will be processed through servers managed by Ionos, which will be considered the Data Processor.

– Reservation forms

Purposes: Manage the contracts made. Provide information about the processing and status of orders. Historical record of contracts made. Sending communications via email and/or telephone, in order to inform the User of possible incidents, errors, problems and/or status of orders or contracts. Legitimation: The legal basis that legitimizes this treatment is the execution of a contract. Transfer of data: “Hotel Aliron” will not transfer or communicate your data to any third party, except in the cases provided by law or when it is strictly necessary for the provision of a service. Specifically, the data may be transferred to: Technology service providers. Payment service providers. Courier and parcel companies. Third parties or intermediaries, as service providers, operating on our own behalf (management, consultancy…).

Data transfers will occur respecting the strictest confidentiality, using the necessary measures, such as the signing of confidentiality contracts, or adherence to their privacy policies established on their respective web pages. The User may refuse to transfer their data to the Treatment Managers, by written request, by any of the aforementioned means.

In addition, in those cases where it is necessary, Customer data may be transferred to certain bodies, in compliance with a legal obligation: Spanish Tax Agency, banking entities, Labor Inspection, etc.

II. Minors

Only people over 14 years of age may provide personal data on this website. As required by the LOPD and GDD, in the case of minors under 14 years of age, the consent of their parents or guardians will be a mandatory condition for us to process their personal data.

On the other hand, only people over 18 years of age can contract our services. In the case of minors under 18 years of age, the consent of their parents or legal guardians will be a mandatory condition for us to provide the services offered, unless the minor is emancipated.

III. User registration – Passwords

In order to contract the services offered on this website, registration as a User is necessary. To do this, the User must fill out the corresponding form, in which we initially collect the following information:

– Name and surname
– Email and/or phone
– DNI/NIF
– IP
– Username Password

In addition, the User must accept the Contract Conditions, set out in another section of the website. The User must also provide a password, which must meet certain security requirements. They do not expire. To recover the password, the User must go to the specific recovery form and enter their email to continue with the process and be able to modify it, by clicking on the link that will be sent to the email address entered. The User is responsible for keeping the confidentiality of his password, as well as for all the uses he makes of it. You must notify “Hotel Aliron” of any unauthorized use of your account or password as soon as possible.

The User may receive the following notifications:

– When registering on the platform (account validation email). – Those necessary to manage purchases or contracts, such as supporting documents, incidents, renewals, etc. – Newsletter of the website if you have registered on it (the User may unsubscribe in their private area and in the corresponding links included at the bottom of each newsletter). – For password recovery. – By unsubscribing or deleting the account.

IV. Security measures

Users of this website are informed that “Hotel Aliron” has adopted the security, technical and organizational measures within our reach to prevent the loss, misuse, alteration, unauthorized access and theft of data, and thus guarantee the confidentiality, integrity and quality of the information contained therein, in accordance with the provisions of current regulations on data protection. The personal data collected in the forms are subject to treatment, only, by the staff of “Hotel Aliron” or the designated Treatment Managers.

The “Hotel Aliron” Website also has SSL encryption, which allows the User to securely send their personal data through the website’s contact or registration forms.

V. Data accuracy

The User declares that all the information provided by him is true and correct and undertakes to keep it updated. The User will be responsible for the veracity of their data and will be solely responsible for any conflicts or litigation that may result from the falsity of the same. It is important that, so that we can keep the personal data updated, the User informs “Hotel Aliron” whenever there has been any change in them.

VI. Exercise of user’s rights

The LOPD and GDD and the RGPD grant interested parties the possibility of exercising a series of rights related to the processing of their personal data. To do this, the User must go, providing documentation that proves his identity (DNI or passport), by email to info@alironhotel.com, or by written communication to the address that appears in our Legal Notice. Said communication must reflect the following information: name and surname of the User, the object of the request, the address and the supporting data.

The exercise of rights must be carried out by the User himself. However, they may be executed by a person authorized as the legal representative of the User, providing the documentation that proves said representation. The User may request the exercise of the following rights:

– The User must also provide a password, which must meet certain security requirements. They do not expire. To recover the password, the User must go to the specific recovery form and – Right to request access to personal data, which is the right to obtain information on whether your own personal data is being processed, the purpose of the treatment that, if any, is being carried out, as well as the information available about the origin of said data and the communications made or planned of the same. – Right to request its rectification, in case the personal data is incorrect or inaccurate, or deletion of the data that turns out to be inadequate or excessive. – Right to request the limitation of your treatment, in which case only the data strictly necessary for the exercise or defense of claims will be kept by “Hotel Aliron”. – Right to oppose the treatment: refers to the right of the interested party not to carry out the processing of their personal data or to cease it in the cases in which their consent is not necessary for the treatment, in the case of files of commercial prospecting or that have the purpose of adopting decisions referring to the interested party and based solely on the automated processing of their data, unless for legitimate reasons or the exercise or defense of possible claims they have to continue processing. – Right to data portability: in case you want your data to be processed by another company, “Hotel Aliron” will facilitate the portability of your data in an exportable format.

In the event that consent has been granted for a specific purpose, the User has the right to withdraw the consent at any time, without this affecting the legality of the treatment based on the consent prior to its withdrawal. We promise to execute all these rights within the maximum legal term (1 month).

If a User considers that there is a problem with the way in which “Hotel Aliron” is handling their data, they can direct their claims to the Security Manager or to the corresponding data protection authority, the Spanish Data Protection Agency being the one indicated in the case of Spain.

VII. Data retention

The personal data of the Users who use the contact form or who send us an email requesting information will be processed for the time strictly necessary to attend to the request for information, or until the consent granted is revoked.

The Client’s personal data will be processed until the contractual relationship ends. The period of conservation of personal data will be the minimum necessary, and may be kept until:

– 4 years: Law on Infractions and Sanctions in the Social Order (obligations in terms of affiliation, registrations, cancellations, contributions, payment of salaries…); Arts. 66 and following General Tax Law (accounting books…) – 5 years: Art. 1964 Civil Code (personal actions without special term) – 6 years: Art. 30 Commercial Code (accounting books, invoices…) – 10 years: Art. 25 Law on Prevention of Money Laundering and Financing of Terrorism. – No deadline: disaggregated and anonymized data.

For its part, the data of Users who register in the bulletin or newsletter.

VIII. Social media

“Hotel Aliron” has a profile on some of the main social networks on the Internet (Instagram), recognizing itself in all cases as Responsible for processing the data of its followers, fans, subscribers, commenters and other User profiles (hereinafter, followers). ) published by “Hotel Aliron”.

The purpose of data processing by “Hotel Aliron”, when the law does not prohibit it, will be to inform its followers about its activities and offers, by any means that the social network allows, as well as to provide personalized attention service. to user. The legal basis that legitimizes this treatment will be the consent of the interested party, which may be revoked at any time.

In no case “Hotel Aliron” will extract data from social networks, unless the consent of the User is obtained specifically and expressly for it (for example, to carry out a contest).

IX. Confidentiality

The information provided by the User will, in any case, be considered confidential, and may not be used for purposes other than those described here. “Hotel Aliron” undertakes not to divulge or reveal information about the User’s claims, the reasons for the information requested or the duration of their relationship with the User.

X. Validity

This privacy and data protection policy has been drafted by ExpertosLOPD®, an adaptation company RGPD – LOPD (data protection), on May 9, 2022, and may vary depending on the changes in regulations and jurisprudence that are are produced, being the responsibility of the owner of the data to read the updated document, in order to know their rights and obligations in this regard at all times.

In compliance with article 10 of Law 34/2002, of July 11, on Services of the Information Society and Electronic Commerce (LSSICE), Finca Nassau, S.L. (hereinafter, “Hotel Aliron”), Responsible for this website, makes this information available to Users, to define their Conditions of Use.

In addition to the contents exposed here, the specific aspects related to the protection of personal data and the privacy of users of this website are developed on the Privacy Policy and Cookies Policy pages.

I. Identity of the data controller

– Company Name: Finca Nassau, S.L.
– Commercial Name: Hotel Aliron
– CIF: B52555885
– Registered In The Mercantile Registry Of Asturias, Volume: 4273, Book, Folio: 127, Section, Sheet, Inscription: 1 AS-53724
– Registered Office: C/ San Paulino, 17, 33204, Gijón, Asturias, España
– Activity: Sports Activities, Management Of Sports Facilities And Other Accommodation
– Telephone: 639 856 651
– Email: info@alironhotel.com
–Domain Name: alironhotel.com

II. Purpose of the website

The Hotel Aliron website has the following purposes: – Making available to the User the services offered for contracting by electronic means, as well as offering information about them and the Responsible. Specifically, the provision of a room reservation system by electronic means. – Disclosure of information related to the Responsible Party’s sector of activity. – Manage the list of subscribers and Users attached to the blog or the website newsletter. – Manage the comments and/or evaluations of the Users.

III. Regulatory framework

The activity of this online store is subject to the Spanish and European legal framework, specifically to the following regulations: – General Data Protection Regulation (RGPD) (EU) 2016/679, of April 27, which regulates the processing of personal data in the countries of the European Union. – Organic Law 3/2018, of December 5, on the Protection of Personal Data and Guarantee of Digital Rights (LOPD and GDD), a regional standard (applicable to Spain), and which defines and expands many of the concepts and rights present in the GDPR. – Law 34/2002, of July 11, on Services of the Information Society and Electronic Commerce (LSSICE), a rule that affects those websites that, in some way, carry out economic activities through electronic means, as is the case of this website. – Law 03/2014, of March 27, General for the Defense of Consumers and Users (LGDCU), which regulates the conditions of sale and contracting.

IV. Conditions of use and responsibilities

Any person who accesses this website assumes the role of User, committing to the observance and strict compliance with the conditions set forth herein, as well as any other legal provision that may be applicable. “Hotel Aliron” will not be responsible for damages, own or third parties, caused by the inappropriate use of this website by the User.

The content provided by the Users of the website (personal data, images…) is their sole and exclusive responsibility. “Hotel Aliron” undertakes to respect your privacy and anonymity, unless, at the request of an Authority, your data is requested. “Hotel Aliron” will therefore not verify the information that is published, but it does have the right (although not the obligation) to investigate its content, in order to comply with the law and these Terms of Use.

The following behaviors are strictly prohibited by “Hotel Aliron”. If the User commits any of the acts described in the following points that is, in addition, constitutive of a crime, “Hotel Aliron” reserves the right to inform the authorities if the commission of the same is verified:

– Introduce or spread computer viruses or any other systems likely to cause damage to the physical or logical systems of the owner of the domain, its suppliers or third parties. This prohibition also includes the scripts that could be inserted. – Reproduce without authorization the contents of the web. – Provide content that may violate any local, national or international law, including laws related to the protection of copyright, trademarks or patents. – Access (or attempt to do so) restricted areas of the platform without meeting the conditions required for such access. As well as revealing data about the operation of the website without the express authorization of its administrators. – Avoid (or try to) the payment systems established by “Hotel Aliron”. – Use the service in such a way that prevents or hinders the availability of the service to other users or is negatively affected. – Intercept emails or try to. – Send chain messages, junk mail, as well as spam or any other form of unauthorized advertising. – Incite another user to commit any illegality. – Take advantage of the tools that the web offers for any type of consideration by other Users.

The content of this website cannot be considered, in any case, a substitute for legal advice.

“Hotel Aliron” reserves the right to modify any type of information that may appear on the web, at any time and without prior notice, without there being any obligation to notify or inform Users of said obligations, with the publication being understood as sufficient. on this website.

This website has been reviewed and tested to work properly on an uninterrupted basis. However, “Hotel Aliron” does not rule out the possibility of certain programming errors, lack of timely availability (for example, server crashes, or maintenance of the same) or causes of force majeure, natural disasters, strikes, or similar circumstances that make temporary access to the website impossible. Similarly, “Hotel Aliron” cannot guarantee the uninterrupted or totally error-free operation of this website, nor is it responsible for viruses that originate from a telematic transmission infiltrated by third parties generated with the aim of obtaining negative results for a computer system.

The User agrees not to use this website or, if applicable, the services or products offered on it, to carry out activities contrary to law, public order or these Terms of Use. Therefore, “Hotel Aliron ” is not responsible for the information and content stored, by way of example but not limitation, in forums, chats, blog generators, comments, social networks or any other means that allows third parties to publish content. However, and in compliance with the provisions of art. 11 and 16 of the LSSI-CE, “Hotel Aliron” is put to available to all Users, authorities and security forces, actively collaborating in the withdrawal or, where appropriate, blocking of all content that could affect or contravene national or international legislation, the rights of third parties or morality and public order. . In the event that a User considers that there is any content on the web that could be susceptible to this classification, please notify our staff immediately.

“Hotel Aliron” reserves the right to deny or withdraw access to the website without the need for prior warning, at its own request or that of a third party, to those Users who fail to comply with our Conditions of Use.

V. Intellectual property

The website, including but not limited to its programming, editing, compilation and other elements necessary for its operation, the designs, logos, text and/or graphics are the property of “Hotel Aliron” or, where appropriate, has license or express authorization by the authors.

All the contents of the website are duly protected by the regulations of intellectual and industrial property, as well as registered in the corresponding public registries, and the reproduction and/or publication, total or partial, of the website, or its treatment is not allowed. computer, its distribution, dissemination, modification or transformation, without the prior written permission of the same. “Hotel Aliron” will ensure compliance with the above conditions, as well as the proper use of the content presented on its web pages, exercising all civil and criminal actions that correspond to it in the case of infringement or breach of these rights by of the User.

The designs, logos, text and/or graphics that are not part of “Hotel Aliron” and that may appear on the website, belong to their respective owners, who are themselves responsible for any possible controversy that may arise with respect to them. In any case, “Hotel Aliron” has the express and prior authorization from them. “Hotel Aliron” recognizes in favor of its owners the corresponding industrial and intellectual property rights, and their mere mention or appearance on the website does not imply the existence of rights or any responsibility of the Responsible for them, nor does it imply endorsement, sponsorship or recommendation by himself.

VI. Third-party links

“Hotel Aliron” may make available to the User links or other elements that allow access to other websites belonging to third parties. We do not market the products and/or services of said linked pages, nor do we assume any type of responsibility for them, nor for the information contained therein, nor their veracity or legality, nor for any effects that may arise.

In any case, “Hotel Aliron” states that it will proceed to the immediate withdrawal of any content that could contravene national or international legislation, morality or public order, proceeding to the immediate withdrawal of the redirection to said website, informing of the competent authorities the content in question.

VII. Applicable law and jurisdiction

The language of writing and interpretation of this legal notice is Spanish.

The relationship between “Hotel Aliron” and the User is governed in each and every one of its extremes by Spanish law, to which both parties expressly submit in the event of any controversy or question related to this website or the activities developed therein.

For its part, in the event that the user is domiciled outside of Spain, “Hotel Aliron” and the User submit, expressly waiving any other jurisdiction, to the competent Courts and Tribunals of Spain.

These Conditions regulate the use of the web platform www.alironhotel.com, for which Finca Nassau, S.L., hereinafter “Hotel Aliron”, is legally responsible. Through its acceptance, the User declares that he has read, understands and understands what is stated here and that he assumes all his obligations. If the User does not agree with the content of this document, he must leave this website, not being able to access or dispose of the services it offers. Likewise, the User expressly and without exception accepts that the access and use of this website, its services and the contents of said services take place under the sole and exclusive responsibility of the User.

These Conditions will be accepted by the parties without reservation, and may be modified at any time and without prior notice, being the responsibility of the User to read them when making a purchase or contract. The conditions in force at the time of conclusion of the contract will be those that are applicable.

I. User registration and error correction

In order to use this website and, if applicable, contract, registration is necessary by creating a “User Account”. You can register at any time by filling out the registration questionnaire indicating the data requested. Once registered, you will receive an email confirming that the process has been carried out successfully and a reminder of the access data.

From the User account you can check the billing history, change the password, carry out other procedures or procedures related to your contracts, check personal information and, if necessary, correct any errors that may have existed in the introduction of the data (or update the same).

By registering, the User agrees to use this service only for private purposes and not for commercial purposes, except with the express consent of the person in charge of this website.

II. Hiring of the service

When contracting the service, an electronic contract is formalized, celebrated under Spanish regulations and specifically under the legal regime imposed by Law 34/2002, of July 11, on Services of the Information Society and Electronic Commerce (LSSICE ) and by Law 03/2014, of March 27, General for the Defense of Consumers and Users (LGDCU).

The electronic contract will not be archived by a third party and the language for its conclusion is Spanish. These Conditions may be saved and reproduced at any time by the User who makes a contract through the options of his internet browser, and must be accepted before proceeding to pay for the services.

The contracting or purchasing process at “Hotel Aliron” is very simple. Select the type of accommodation; complete house “La casa Aliron” or rooms you wish to purchase, press the “Reserve” button, accept these Conditions and choose the means of payment from among those offered (see following sections).

Once the contract has been formalized, we will send you an email detailing the details of the contract, as well as proof of purchase or invoice. If you do not receive this email within 24 hours, or if you notice any errors in the data entered, please contact us.

III. Cancellation and modification of the reservation

In order to cancel the reservation paid by a User, the User must notify it 4 days in advance of the expected date of entry and it will not incur any cost to the user. Otherwise, the amount of the first night will be charged.

“Hotel Aliron” reserves the right to cancel a reservation in case of non-compliance with these Conditions, or any of the obligations described above, a fact that will be communicated by email.

If you wish to modify the reservation, contact us as soon as possible. All change requests will be subject to availability and may result in a price change.

IV. Payment methods

“Hotel Aliron” you can pay for the service by: – Credit or debit card – Payment at the establishment

Next, we specify the conditions for each of these forms of payment.

– Credit or debit card Payment by credit or debit card is made through the bank’s secure payment gateway. Through this payment method, “Hotel Aliron” never collects or manipulates any customer data related to their card number. All data is processed directly by the bank, so that “Hotel Aliron” can always offer the greatest security, transparency and confidentiality in the transaction.

– Payment at the establishment “Hotel Aliron” offers you the option of paying for your order at our own facilities, located at C/ San Paulino 17, 33204, Gijón, Asturias, Spain. Through this payment method, “Hotel Aliron” never collects or manipulates any bank details.

V. Prices, taxes and fees

The prices of the services and are established in the rates section of this website, or in the file corresponding to each service. They are expressed in Euros.

The final price of the contracted services may vary according to the applicable taxes in each case, or depending on the address and profile of the buyer (individual or professional), except in those activities not subject to or exempt from VAT, the following will apply taxes on our website: The PVP of the services includes VAT.

VI. Deregistration of accouts and service, cancellation and blocking

User accounts are not deleted for lack of use. The User can unsubscribe by requesting it from the “Hotel Aliron” staff, by sending an email to info@alironhotel.com or through their account profile.

The service will remain active as long as the amounts accrued for its use are paid in a timely manner. In case of cancellation of the service over a period by the User, no type of reimbursement will be made for the time not used. In case of non-payment of the service, it may be temporarily suspended until the non-payment situation has been resolved by the User. If more than 15 days have elapsed, the service will be cancelled, a situation that does not exempt the User from paying the proportional part of the service that they were able to enjoy before its suspension.

“Hotel Aliron” reserves the right to block access to the service without prior notice (or directly delete the User account), if it uses it in an illegal way, fails to comply with the obligations and regulations established herein, or misuses the application, a fact that will be communicated by email. The blocking or deletion of the User account will not have any effect on the obligation to pay for the purchased service if it has already been provided, if that is the case.

In exceptional cases, under the free discretion of the administrators of “Hotel Aliron”, and evaluating the seriousness of the fact, the administrators may choose to warn the offending user, before permanently deleting or blocking their account.

By registering as a User, you agree that the owners of this site reserve the right, being able to act at any time and without prior notice, to modify or discontinue this website and its services, or to delete data provided, either from temporarily or permanently.

VII. Cancellations and conflict resolution

At “Hotel Aliron” we want satisfaction with the services contracted with us. Therefore, we provide you with the option to cancel your reservation (withdrawal), free of charge, up to four days before arrival. After that time, if it is cancelled, the amount of the first night will be charged to the card. Likewise, if you leave early, or do not show up at the hotel.

You must manage the cancellation, through the “My Reservation” area of our website, using the reservation code and the pin code that we will have sent you by email at the time of contracting to access. You can also do so through the email info@hotelconstanza.com, informing us of your decision to withdraw from the purchase made (you can use the following withdrawal form model, if you wish).

The refund of the amount of the reservation will be made once the status of the contract has been verified, through the same means of payment used in the purchase and, in any case, within a maximum of 14 calendar days from the reliable reception of the withdrawal request. The expenses derived from the exercise of the right of withdrawal will be borne by the buyer.

VIII. Conflict resolution

As required by the new European regulations, we inform users of the existence of a European dispute resolution platform for online contracting. Thus, for the resolution of consumer disputes (in accordance with Art. 14.1 of Regulation (EU) 524/2013), the European Commission provides an online dispute resolution platform that is available at the following link: https://webgate.ec.europa.eu/odr/main/?event=main.home.show&lng=ES

IX. Model withdrawal form

If, as a consumer and user, you wish to exercise your right of withdrawal, you can do so using this form, which you must fill out and send to us.

For the attention of Finca Nassau, S.L., with address at C/ San Paulino 17, 33204, Gijón, Asturias, Spain, telephone 639 856 651 and email address info@alironhotel.com.

I hereby communicate that I withdraw from my sales contract for the following list of products or services: (Indicate list of products or services for which the right of withdrawal is to be exercised)

Ordered on: (Indicate date)

Name of the consumer and user: (Indicate)

Address of the consumer and user: (Indicate)

Contract number: (Indicate)

___________________________________

Signature of the consumer and user (only if this form is submitted on paper) Date:
Date: